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Situational Service®
Great service providers focus on meeting the needs of each individual customer for each transaction. Situational Service® is a focused methodology that helps service providers diagnose and respond to customer needs. By teaching service providers the same diagnostic skills that make Situational Leadership® the most powerful leadership model in business today, you will enhance the quality and predictability of each and every customer transaction.
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Benefits:
A powerful common model to organize what your people already know about their customers and their jobs Service providers who make decisions like they are owners not renters Practical skill building with real work issues Moving the needle on frontline goals and objectives
"The single competitive advantage any organization
defines for itself is… Service."
Audience: All contributors
Time Frame: Full-day
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This program is only available to licensed clients.
For more information click here. |
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Give us a call:
Mr. Gaurav Raheja
@
+91 9811174446, +91 124 4782222
or
Send us a Message
Center for Leadership Studies India
M-1/12 DLF City Phase II
Gurgaon - 122002
Haryana, India
Click here for Situational Offices in India
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Get Licensed
